<\/span>When Will My Order Ship – Potted Plants<\/h3>\n We ship based on product type. Your order could be split into multiple shipments. Any time a portion of your order ships you will receive an email notification with tracking information.<\/p>\n
Potted Plants:<\/strong> Email is our primary method of communication. Expect an email with an estimated arrival window shortly after placing your order. Shortly before we start the shipping season, expect an email with more arrival information.<\/p>\nTRAYS OF 38 PLANTS:<\/strong> Garden Kits\/Mix & Match\/ Single Species): These typically begin shipping early May and go into June. Shipping time is heavily dependent on all the species in your order being well-rooted. If winter-spring greenhouse growing conditions are favorable and all species are well-rooted at once, then we ship by order date (first come, first serve). We are a Midwest greenhouse, and due to the challenges of getting all the species transit-ready at the same time, we typically can\u2019t ship before early May.<\/p>\n3-Packs (Spring\/Summer):<\/strong> Preorders ship late April through late May. Shipping time is heavily dependent on all the species in your order being well-rooted. If all species you ordered are well-rooted at once, then we ship by order date (first come, first serve).<\/p>\nAfter we have processed all the preorders, new orders for 3-packs will usually ship out within 1 week of order placement. Select remaining species ship until mid-July.<\/p>\n
3-Packs (Fall):<\/strong> We ship late August through early September going by order date (first come, first serve).<\/p>\n<\/div>\n <\/article>\n <\/span>When Will My Order Ship – Bare Root Plants<\/h3>\n We ship based on product type. Your order could be split into multiple shipments. Any time a portion of your order ships you will receive an email notification with tracking information.<\/p>\n
Bare Root Plants:<\/strong> Email is our primary method of communication. Expect an email with an estimated arrival window shortly after placing your order. Shortly before we start the shipping season, expect an email with more arrival information<\/p>\nWe ship first come, first serve. Each order is placed in a different shipping wave based on order date. We ship 1 wave\/week. Shipping start time is determined by weather and is unpredictable.<\/p>\n
Spring<\/em><\/strong> – We begin in April and ship through mid-late May going by order date (first come, first serve). Nature sets the schedule each year as to when our season will begin and end. We fill all orders to the best of our ability depending on weather conditions beyond our control (like Midwest snowstorms!). Start date has varied from April 1st to April 22nd.<\/p>\nSummer<\/em><\/strong> – We ship in late July\/early August for a small group of dormant ephemerals.<\/p>\nFall<\/em><\/strong> – We ship throughout October, sometimes early-November, going by order date (first come, first serve).<\/p>\n<\/div>\n <\/article>\n <\/span>When Will My Order Ship – Seeds, Tools, Books<\/h3>\n We ship based on product type. Your order could be split into multiple shipments. Any time a portion of your order ships you will receive an email notification with tracking information.<\/p>\n
Seed\/Tools\/Books:\u00a0<\/strong> Most orders are sent within a day or two of receipt.\u00a0 Your order will be split into multiple parts if you have ordered other product types such as plants.<\/p>\n<\/div>\n <\/article>\n <\/span>Can I request a shipping time?<\/h3>\n Special ship date requests must be made at order time. We will do our best to accommodate. Please include dates in the Order Instructions text field at checkout.\u00a0 The last days we will accept special requests are\u00a03\/15\u00a0for spring roots,\u00a04\/15\u00a0for spring potted plants, and\u00a09\/15\u00a0for fall roots.<\/p>\n<\/div>\n <\/article>\n <\/span>How do I track my package?<\/h3>\n Any time a portion of your order ships you will receive an email notification with tracking information.<\/p>\n<\/div>\n <\/article>\n <\/span>Can I pick up my order?<\/h3>\n We are not a retail outlet, but orders may be picked up if prior arrangements are made. An exception is for our potted trays of 38 plants<\/a>, which are grown off-site. \u00a0Pick-up orders are required to pay 7.375% MN sales tax.<\/p>\n<\/div>\n <\/article>\n <\/span>I only received part of my order.<\/h3>\n If your order had a combination of product types (i.e. seed & plants, or plants & a tool) please note that we may ship seed and tools, seeds, and books first. Plants ship seasonally.<\/p>\n
*please see…<\/strong>
\nWhen will my order ship? – Potted Plants<\/a>
\nWhen will my order ship? – Bare Root Plants<\/a>
\nWhen will my order ship? – Seed, Tools, Books<\/a>
\n<\/strong><\/p>\n<\/div>\n <\/article>\n <\/span>What is your cancellation & return policy?<\/h3>\n Keep in mind, we have only authorized your credit card and will not charge it until your order(s) ship. We are reserving plants for you in good faith.<\/strong><\/p>\n\u2022 Please cancel BARE ROOT PLANT orders by MARCH 15TH and POTTED PLANT orders by APRIL 15TH. A 25% cancellation fee will be charged on canceled orders after these dates.
\n\u2022 Shipped Plants and custom-designed Seed Mixes are non-returnable and non-refundable.
\n\u2022 After 30 days we cannot accept returned seed.
\n\u2022Tool Shed items are returnable and credit will be given when the item is received back and determined to still be in new condition.
\n\u2022 Return shipping fees are your responsibility.<\/p>\n
Please send returns to:
\n<\/strong>Prairie Moon Nursery
\nAttn: Returns
\n32115 Prairie Lane
\nWinona, MN 55987<\/p>\n<\/div>\n <\/article>\n <\/span>Do you ship internationally?<\/h3>\n We do not ship overseas, but we do send seed to Canada. View Canada seed shipping fees\u00a0here<\/a>. Keep in mind, we handle only native<\/strong><\/em> species from North America prior to European settlement. The dangers of planting species from other continents has been well documented by the loss of native plant communities around the globe. We believe our wild North American native plants should remain in North America.<\/p>\n<\/div>\n <\/article>\n <\/span>I have a duplicate charge.<\/h3>\n You are likely seeing an authorization for your original order total and an actual charge for a portion of your order that has recently shipped. The original full authorization amount may show on your bank account for a few days or a few weeks, depending on your bank.\u00a0 It will drop off.\u00a0 See also, When is my credit card processed\/authorized?<\/a><\/p>\n<\/div>\n <\/article>\n <\/span>Do you offer wholesale pricing?<\/h3>\n No, we are a retail nursery. We don\u2019t have a wholesale price or availability list. \u00a0Our website offers the most up-to-date pricing and availability. If you have a very large project, we can take inquiries by email or phone. quotes@prairiemoon.com<\/a> | 507-452-1362<\/p>\n<\/div>\n <\/article>\n <\/span>When is my credit card processed\/authorized?<\/h3>\n When you place an order, your card is authorized for the order total.\u00a0 It is not charged until your order ships.\u00a0 If your order has been split into multiple parts with different shipping times (for example, roots and potted plants), your card will be charged for each portion as it ships.<\/p>\n
The authorization may show on your bank account for a few days or a few weeks- how long depends on your bank.\u00a0 It will eventually drop off.<\/p>\n
*PLEASE NOTE:<\/strong> For large root and potted plant orders, we may ask for 50% payment to reserve these plants for you.<\/span><\/p>\n<\/div>\n <\/article>\n <\/span>How do I sign up my organization for tax exemption?<\/h3>\n Email your\u00a0tax exemption form<\/a>\u00a0to\u00a0kathy@prairiemoon.com<\/a>.<\/p>\nWhen you place your order, also please use the \u2018order instructions\u2019 text field at checkout to mention your tax exemption.<\/p>\n<\/div>\n <\/article>\n <\/span>How is my order shipped?<\/h3>\n \u2022 We ship orders by USPS<\/strong> (mail), UPS<\/strong>, and Speedee<\/strong> depending on destination and package weight.<\/p>\n\u2022 Expedited options are available upon request. Please call us during business hours…
\nMon-Fri 8am \u2013 5pm CST
\n507-452-1362<\/p>\n
\u2022 We re-purpose boxes and newspaper as shipping materials whenever possible and much of our new boxes and envelopes are made from recycled paper. We hope you can also re-purpose or recycle the packaging.<\/p>\n<\/div>\n <\/article>\n <\/span>Why did the Prairie Moon charge on my credit card\/bank statement drop off?<\/h3>\n When you place an order, your card is pre-authorized for the order total. Pre-authorizations drop off your account record within a few days, depending on your bank.\u00a0 When your order ships, your card will be officially charged.<\/p>\n<\/div>\n <\/article>Powered by HTML5 Responsive FAQ<\/a><\/article><\/div>\n[\/et_pb_accordion_item][et_pb_accordion_item title=”Plant & Seed Questions” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n
\n <\/span>I need plant identification.<\/h3>\n The most accurate and detailed plant ID is accomplished with a flowering or fruiting structure present and plant specimen in hand. Become familiar with key features that are used in plant identification and terminology to help you describe plant morphology. There are numerous online native plant resources. Some of our go-tos are:<\/p>\n
Illinois wildflowers<\/a>
\nMinnesota wildflowers<\/a> (has an advanced plant search)<\/p>\nOnce you are familiar with common plant terms, botanical manuals and regional field guides are a perfect way to start identifying. We have many of our favorite ID guides listed HERE.<\/a> There are also many Facebook groups dedicated to helping you ID your plant(s).<\/p>\n<\/div>\n <\/article>\n <\/span>My plants have arrived, how do I care for them?<\/h3>\n Every plant shipment includes an Instructional\/Plant Care pamphlet. It is best to plant your roots or pots as soon as you get them, and in their final garden space, and NOT in containers.\u00a0 Some native plants may do fine in containers for a short time, but the deep root systems of most natives does call for outdoor, ground space.<\/p>\n
\u2022 How to Install Bare Roots:<\/a> Bare roots should be planted as soon as possible. Unlike greenhouse-grown plants, bare root plants can be planted during cold weather or any time the soil is not frozen.<\/p>\n\u2022Planting & Care of Potted Plants<\/a>: A little extra care and attention should be given during their first year\/establishment phase. Over watering is possible though, so allow appropriate wet\/dry cycles for the species you received.<\/p>\n<\/div>\n <\/article>\n <\/span>What is your seed\/plant guarantee?<\/h3>\n Prairie Moon is committed to providing you the highest quality seed and plants. We want you to succeed in establishing natives! We guarantee species to be true to name and that plants and seeds arrive in good condition. If losses occur due to delay in delivery or unfavorable weather conditions in transit, contact us immediately.<\/p>\n
We cannot guarantee successful growth after planting, but please let us know about any disappointments you experience; we may be able to help. In any case, liability is limited to the cost of seed or plants purchased. No other guarantee is expressed or implied. Prices are subject to change without notice.<\/p>\n
\n- <\/li>\n<\/ul>\n
\u2022 See our full Guarantee & Cancellation Policy HERE<\/a><\/p>\n<\/div>\n <\/article>\n <\/span>What is wrong with my plants?<\/h3>\n From environmental conditions to pests and disease, multiple factors can impact your plant’s appearance and health. If overall plant vigor seems to be depleted, check to see if the planting location has proper sun exposure, soil type, and soil moisture. Is the plant being outcompeted by surrounding vegetation? If damage is isolated to specific plant parts there may be a disease or pest problem. Noting if the damage is at stem tips, the base of the stem, undersides of leaves, etc. will help identify the cause of the damage. Utilizing your local extension offices will likely be the best resource, or send a photo of your Prairie Moon native plant to kayla@prairiemoon.com<\/a><\/p>\nPlease see our plant guarantee HERE<\/a><\/p>\n<\/div>\n <\/article>\n <\/span>Will my new natives bloom this year?<\/h3>\n \u2022 From plant:<\/strong> Maybe. We sell perennial native plants in root and pot form. Roots are typically 1-2 years old and pots are usually 4-6 months old. We can never guarantee a bloom the year of transplant but many species will bloom the 2nd year if their environment is right..<\/p>\n\u2022From seed:<\/strong> Not likely. Most of the natives we sell are perennials. After receiving the proper seed pre-treatment, blooms can be expected from 2 to 5+ years after germination, largely depending on the individual species and surrounding environment. We do have a few\u00a0annuals<\/strong><\/a>\u00a0available; if they receive the proper seed pre-treatment, they should bloom the first year.<\/p>\n<\/div>\n <\/article>\n <\/span>When do you offer plants for sale?<\/h3>\n Nature often dictates when we can provide accurate counts of our greenhouse and garden-grown plants.\u00a0 In a typical year you can expect to pre-order plants during these dates:<\/p>\n
We ship based on product type. Your order could be split into multiple shipments. Any time a portion of your order ships you will receive an email notification with tracking information.<\/p>\n
Potted Plants:<\/strong> Email is our primary method of communication. Expect an email with an estimated arrival window shortly after placing your order. Shortly before we start the shipping season, expect an email with more arrival information.<\/p>\n TRAYS OF 38 PLANTS:<\/strong> Garden Kits\/Mix & Match\/ Single Species): These typically begin shipping early May and go into June. Shipping time is heavily dependent on all the species in your order being well-rooted. If winter-spring greenhouse growing conditions are favorable and all species are well-rooted at once, then we ship by order date (first come, first serve). We are a Midwest greenhouse, and due to the challenges of getting all the species transit-ready at the same time, we typically can\u2019t ship before early May.<\/p>\n 3-Packs (Spring\/Summer):<\/strong> Preorders ship late April through late May. Shipping time is heavily dependent on all the species in your order being well-rooted. If all species you ordered are well-rooted at once, then we ship by order date (first come, first serve).<\/p>\n After we have processed all the preorders, new orders for 3-packs will usually ship out within 1 week of order placement. Select remaining species ship until mid-July.<\/p>\n 3-Packs (Fall):<\/strong> We ship late August through early September going by order date (first come, first serve).<\/p>\n<\/div>\n <\/article> We ship based on product type. Your order could be split into multiple shipments. Any time a portion of your order ships you will receive an email notification with tracking information.<\/p>\n Bare Root Plants:<\/strong> Email is our primary method of communication. Expect an email with an estimated arrival window shortly after placing your order. Shortly before we start the shipping season, expect an email with more arrival information<\/p>\n We ship first come, first serve. Each order is placed in a different shipping wave based on order date. We ship 1 wave\/week. Shipping start time is determined by weather and is unpredictable.<\/p>\n Spring<\/em><\/strong> – We begin in April and ship through mid-late May going by order date (first come, first serve). Nature sets the schedule each year as to when our season will begin and end. We fill all orders to the best of our ability depending on weather conditions beyond our control (like Midwest snowstorms!). Start date has varied from April 1st to April 22nd.<\/p>\n Summer<\/em><\/strong> – We ship in late July\/early August for a small group of dormant ephemerals.<\/p>\n Fall<\/em><\/strong> – We ship throughout October, sometimes early-November, going by order date (first come, first serve).<\/p>\n<\/div>\n <\/article> We ship based on product type. Your order could be split into multiple shipments. Any time a portion of your order ships you will receive an email notification with tracking information.<\/p>\n Seed\/Tools\/Books:\u00a0<\/strong> Most orders are sent within a day or two of receipt.\u00a0 Your order will be split into multiple parts if you have ordered other product types such as plants.<\/p>\n<\/div>\n <\/article> Special ship date requests must be made at order time. We will do our best to accommodate. Please include dates in the Order Instructions text field at checkout.\u00a0 The last days we will accept special requests are\u00a03\/15\u00a0for spring roots,\u00a04\/15\u00a0for spring potted plants, and\u00a09\/15\u00a0for fall roots.<\/p>\n<\/div>\n <\/article> Any time a portion of your order ships you will receive an email notification with tracking information.<\/p>\n<\/div>\n <\/article> We are not a retail outlet, but orders may be picked up if prior arrangements are made. An exception is for our potted trays of 38 plants<\/a>, which are grown off-site. \u00a0Pick-up orders are required to pay 7.375% MN sales tax.<\/p>\n<\/div>\n <\/article> If your order had a combination of product types (i.e. seed & plants, or plants & a tool) please note that we may ship seed and tools, seeds, and books first. Plants ship seasonally.<\/p>\n *please see…<\/strong> Keep in mind, we have only authorized your credit card and will not charge it until your order(s) ship. We are reserving plants for you in good faith.<\/strong><\/p>\n \u2022 Please cancel BARE ROOT PLANT orders by MARCH 15TH and POTTED PLANT orders by APRIL 15TH. A 25% cancellation fee will be charged on canceled orders after these dates. Please send returns to: We do not ship overseas, but we do send seed to Canada. View Canada seed shipping fees\u00a0here<\/a>. Keep in mind, we handle only native<\/strong><\/em> species from North America prior to European settlement. The dangers of planting species from other continents has been well documented by the loss of native plant communities around the globe. We believe our wild North American native plants should remain in North America.<\/p>\n<\/div>\n <\/article> You are likely seeing an authorization for your original order total and an actual charge for a portion of your order that has recently shipped. The original full authorization amount may show on your bank account for a few days or a few weeks, depending on your bank.\u00a0 It will drop off.\u00a0 See also, When is my credit card processed\/authorized?<\/a><\/p>\n<\/div>\n <\/article> No, we are a retail nursery. We don\u2019t have a wholesale price or availability list. \u00a0Our website offers the most up-to-date pricing and availability. If you have a very large project, we can take inquiries by email or phone. quotes@prairiemoon.com<\/a> | 507-452-1362<\/p>\n<\/div>\n <\/article> When you place an order, your card is authorized for the order total.\u00a0 It is not charged until your order ships.\u00a0 If your order has been split into multiple parts with different shipping times (for example, roots and potted plants), your card will be charged for each portion as it ships.<\/p>\n The authorization may show on your bank account for a few days or a few weeks- how long depends on your bank.\u00a0 It will eventually drop off.<\/p>\n *PLEASE NOTE:<\/strong> For large root and potted plant orders, we may ask for 50% payment to reserve these plants for you.<\/span><\/p>\n<\/div>\n <\/article> Email your\u00a0tax exemption form<\/a>\u00a0to\u00a0kathy@prairiemoon.com<\/a>.<\/p>\n When you place your order, also please use the \u2018order instructions\u2019 text field at checkout to mention your tax exemption.<\/p>\n<\/div>\n <\/article> \u2022 We ship orders by USPS<\/strong> (mail), UPS<\/strong>, and Speedee<\/strong> depending on destination and package weight.<\/p>\n \u2022 Expedited options are available upon request. Please call us during business hours… \u2022 We re-purpose boxes and newspaper as shipping materials whenever possible and much of our new boxes and envelopes are made from recycled paper. We hope you can also re-purpose or recycle the packaging.<\/p>\n<\/div>\n <\/article> When you place an order, your card is pre-authorized for the order total. Pre-authorizations drop off your account record within a few days, depending on your bank.\u00a0 When your order ships, your card will be officially charged.<\/p>\n<\/div>\n <\/article> [\/et_pb_accordion_item][et_pb_accordion_item title=”Plant & Seed Questions” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n The most accurate and detailed plant ID is accomplished with a flowering or fruiting structure present and plant specimen in hand. Become familiar with key features that are used in plant identification and terminology to help you describe plant morphology. There are numerous online native plant resources. Some of our go-tos are:<\/p>\n Illinois wildflowers<\/a> Once you are familiar with common plant terms, botanical manuals and regional field guides are a perfect way to start identifying. We have many of our favorite ID guides listed HERE.<\/a> There are also many Facebook groups dedicated to helping you ID your plant(s).<\/p>\n<\/div>\n <\/article> Every plant shipment includes an Instructional\/Plant Care pamphlet. It is best to plant your roots or pots as soon as you get them, and in their final garden space, and NOT in containers.\u00a0 Some native plants may do fine in containers for a short time, but the deep root systems of most natives does call for outdoor, ground space.<\/p>\n \u2022 How to Install Bare Roots:<\/a> Bare roots should be planted as soon as possible. Unlike greenhouse-grown plants, bare root plants can be planted during cold weather or any time the soil is not frozen.<\/p>\n \u2022Planting & Care of Potted Plants<\/a>: A little extra care and attention should be given during their first year\/establishment phase. Over watering is possible though, so allow appropriate wet\/dry cycles for the species you received.<\/p>\n<\/div>\n <\/article> Prairie Moon is committed to providing you the highest quality seed and plants. We want you to succeed in establishing natives! We guarantee species to be true to name and that plants and seeds arrive in good condition. If losses occur due to delay in delivery or unfavorable weather conditions in transit, contact us immediately.<\/p>\n We cannot guarantee successful growth after planting, but please let us know about any disappointments you experience; we may be able to help. In any case, liability is limited to the cost of seed or plants purchased. No other guarantee is expressed or implied. Prices are subject to change without notice.<\/p>\n \u2022 See our full Guarantee & Cancellation Policy HERE<\/a><\/p>\n<\/div>\n <\/article> From environmental conditions to pests and disease, multiple factors can impact your plant’s appearance and health. If overall plant vigor seems to be depleted, check to see if the planting location has proper sun exposure, soil type, and soil moisture. Is the plant being outcompeted by surrounding vegetation? If damage is isolated to specific plant parts there may be a disease or pest problem. Noting if the damage is at stem tips, the base of the stem, undersides of leaves, etc. will help identify the cause of the damage. Utilizing your local extension offices will likely be the best resource, or send a photo of your Prairie Moon native plant to kayla@prairiemoon.com<\/a><\/p>\n Please see our plant guarantee HERE<\/a><\/p>\n<\/div>\n <\/article> \u2022 From plant:<\/strong> Maybe. We sell perennial native plants in root and pot form. Roots are typically 1-2 years old and pots are usually 4-6 months old. We can never guarantee a bloom the year of transplant but many species will bloom the 2nd year if their environment is right..<\/p>\n \u2022From seed:<\/strong> Not likely. Most of the natives we sell are perennials. After receiving the proper seed pre-treatment, blooms can be expected from 2 to 5+ years after germination, largely depending on the individual species and surrounding environment. We do have a few\u00a0annuals<\/strong><\/a>\u00a0available; if they receive the proper seed pre-treatment, they should bloom the first year.<\/p>\n<\/div>\n <\/article> Nature often dictates when we can provide accurate counts of our greenhouse and garden-grown plants.\u00a0 In a typical year you can expect to pre-order plants during these dates:<\/p>\n<\/span>When Will My Order Ship – Bare Root Plants<\/h3>\n
<\/span>When Will My Order Ship – Seeds, Tools, Books<\/h3>\n
<\/span>Can I request a shipping time?<\/h3>\n
<\/span>How do I track my package?<\/h3>\n
<\/span>Can I pick up my order?<\/h3>\n
<\/span>I only received part of my order.<\/h3>\n
\nWhen will my order ship? – Potted Plants<\/a>
\nWhen will my order ship? – Bare Root Plants<\/a>
\nWhen will my order ship? – Seed, Tools, Books<\/a>
\n<\/strong><\/p>\n<\/div>\n <\/article><\/span>What is your cancellation & return policy?<\/h3>\n
\n\u2022 Shipped Plants and custom-designed Seed Mixes are non-returnable and non-refundable.
\n\u2022 After 30 days we cannot accept returned seed.
\n\u2022Tool Shed items are returnable and credit will be given when the item is received back and determined to still be in new condition.
\n\u2022 Return shipping fees are your responsibility.<\/p>\n
\n<\/strong>Prairie Moon Nursery
\nAttn: Returns
\n32115 Prairie Lane
\nWinona, MN 55987<\/p>\n<\/div>\n <\/article><\/span>Do you ship internationally?<\/h3>\n
<\/span>I have a duplicate charge.<\/h3>\n
<\/span>Do you offer wholesale pricing?<\/h3>\n
<\/span>When is my credit card processed\/authorized?<\/h3>\n
<\/span>How do I sign up my organization for tax exemption?<\/h3>\n
<\/span>How is my order shipped?<\/h3>\n
\nMon-Fri 8am \u2013 5pm CST
\n507-452-1362<\/p>\n<\/span>Why did the Prairie Moon charge on my credit card\/bank statement drop off?<\/h3>\n
<\/span>I need plant identification.<\/h3>\n
\nMinnesota wildflowers<\/a> (has an advanced plant search)<\/p>\n<\/span>My plants have arrived, how do I care for them?<\/h3>\n
<\/span>What is your seed\/plant guarantee?<\/h3>\n
\n
<\/span>What is wrong with my plants?<\/h3>\n
<\/span>Will my new natives bloom this year?<\/h3>\n
<\/span>When do you offer plants for sale?<\/h3>\n