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Prairie Moon Nursery COVID-19 Update

Published 2/18/21

To Our Customers & Friends,
Prairie Moon Nursery is very grateful to continue to be able to supply the joy of native plants during this time when we are cooped up at home more than usual. With the nursery industry seeing record demand for seeds and plants, we are happy to report that we have been able to process your orders with precision and speed.

The health and safety of our community continues to be at the forefront of the decisions we are making. We are still diligently following science-based recommendations and the guidance of public health officials, and are strongly encouraging all of our employees to be vaccinated as soon as it’s available for them.

Some members of our team are working from home full time. For our employees that are continuing to come out to the nursery, we require masks, practice social distancing, and sanitize our workspaces daily. We have also taken an extra step and adjusted work schedules to minimize contact across teams.

We would like to address a few questions that you may have about your native plant order:

Are you experiencing shipping delays?
No. We are continuing to ship out orders in an efficient, timely manner.

Are you experiencing a lack of inventory?
SEED: There are no significant shortages of seed packets. With that said, harvests on perennial native plants can be variable from year to year, and bulk seed availability may be limited for some species.
PLANTS: As you may already know, it is not uncommon for Prairie Moon to sell out of potted plants before the spring shipping season arrives. Although every year we grow more and more plants with new gardeners in mind, live plants are in very high demand. Be sure to order plants as soon as possible because we are likely to sell out very early this year. Please know that we are doing all we can to get even more native plants to you by expanding our facilities in 2021.

I live near Prairie Moon and would like to pick up an order. Should I change my plans?
As a reminder, we are not a retail garden center; we are a mail-order nursery. To save shipping costs, local customers have been able to pick up orders in the past. At this time, we would prefer to ship your order to minimize the number of people coming to the nursery. If you have already arranged a plant pick up, we will contact you.

Will you be hosting Summer Tours?
With disappointment, we cancelled all 2020 summer tours due to Covid-19. We are hoping to be able to offer socially distanced, outdoor summer tours for 2021, but we feel it is too early in the year to know if that’s something we are going to be able to offer. Please visit our website for updates as the tours draw near. 

Covid-19 Update – We Are Still Shipping Orders

COVID-19 UPDATE – We Are Still Shipping Orders


Published 3/20/20.  Updated 3/26/20.

To Our Customers & Friends,

We are grateful and inspired to hear from so many of you how gardening brings you peace during this time of social distancing and uncertainty.

We would like to address a few potential questions about your native plant order and the well-being of Prairie Moon Nursery.

Like many of you are experiencing, our workday here at Prairie Moon has changed and continues to change daily. Let us first emphasize that the health and safety of our staff, families, and community is at the forefront of the decisions we are making in this unprecedented time. We are diligently following science-based recommendations and the guidance of public health officials. During the coronavirus pandemic, our goal is to continue operations to the fullest extent possible given the current circumstances. Some employees are working remotely. We don’t anticipate any disruption in answering your phone calls or emails during this time, but many of us live in rural locations with slow internet. As we navigate our new remote work applications, we ask for your patience. For our employees that are continuing to come out to the Nursery, we are practicing social distancing, adjusting work schedules to minimize contact across teams, and sanitizing our workspaces daily.

Now, to a few potential questions:

Are you still open during Minnesota’s “Stay-at-Home” order?
Yes. Prairie Moon will continue to operate as an essential agricultural business (Category 1114: Greenhouse, Nursery, and Floriculture Production). Orders can be placed online, over-the-phone, or through the mail.

I have an open order.  Will it still be sent?
Yes. We expect to begin shipping plants on schedule this spring. Our bare root plants will ship, by order date, beginning mid-April. Potted plants will begin late-April based on both order date and plant readiness. We have been sending email reminders with shipping windows this winter; those shipping estimates remain accurate. If our plant shipping departments are compromised by illness or we foresee a delay in your order, we will reach out to you immediately.

I’m considering placing an order.  Are there any changes I should be aware of?
No. As is normal for this time of year, some of our most popular plants are beginning to sell out. Our website has the most updated availability for seed, plants, and tools and we’re ready for your order.

My Earth Day, Arbor Day, school, park district, or community event has been cancelled. Can I return or cancel my order?
Yes. We understand these are unusual circumstances and we are making exceptions to our normal cancellation & return policy. Please contact us right away to let us know about your specific situation by calling 866-417-8156, or email [email protected]

I live near Prairie Moon and would like to pick up an order. Should I change my plans?
As a reminder, we are not a retail garden center; we are a mail-order nursery. To save shipping costs, local customers have been able to pick up orders in the past. At this time, we would prefer to ship your order to minimize the number of people coming to the Nursery. If you have already arranged a plant pick up, we will contact you.

I’ve signed up for one of your summer tours. Are they still on?
We feel it’s too early to make the call yet for our June, July, and August tours, but please visit our website for updates as the tours draw near.  If you have already signed up for a tour, we will be in touch with any changes.

We are grateful for your ongoing support and
commitment to the environment.

We believe nature provides solace and peace even in the most
challenging times, and we hope you find
sanctuary in the outdoors this spring.